The Benefits Plan document allow to specify (and communicate) the expected
benefits of the project (taking into account the timeline), and how to measure them
For this document, we take as example the digitalization of a subscription service.
Stakeholders
Responsible
Accountable
Consulted
Informed
Business sponsor representative
Business sponsor
Project Manager
Versions
Version
Date
Author
Description
1.0
2021/01/06
Emeline Robert Aubrun @manageproject.tech
Initialization
Input
Document
Version
Link
Description
Business needs
1.0
To be completed
Needs
Strategical alignment
This project meets the strategy of the rejuvenate the company's image.
Timeline
The target is to have a investment return over 2 years.
Assumptions
About business :
Less time to process a customer request (10 minutes less) with on line request
Online subscription (+1,000 first year and +5,000 second year)
Traditional subscription are staying the same
Rejuvenate the company's image (+700 customers under 25 yo during the first year and
+3,000 customers under 25 yo during the second year)
Less paper mail (-1,000 first year and -5,000 second year)
About earning money :
The cost of 10 min of work : $2.14
One subscription yields $18.35
One paper mail costs $1.53
Expected Benefits
Year
Less Working time
No mail
More subscription
Result
2022
$2,140.00
$1,530.00
$18,350.00
$22,020.00
2023
$10,700.00
$7,650.00
$91,750.00
$110,100.00
Result: $132,120.00
Metrics
xxx will be accountable for the benefits.
Yyy report monthly to xxx about online subscription and age of the customer
Zzz report monthly to xxx about the worked hours
Vvv report monthly to xxx about the subscription mail send
Risks
Issue
Proba
Impact
Grade
New type of work
High
Productivity, reluctance
Medium
Lost of subscription data
Low
Customer feedback, customer knowledge
Medium
Collection of unreliable data
Low
Can't provide the service. Can't contact the customer or more work
to contact or to support the customer
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